Effective: August 16, 2021
What information do we collect?
We receive, collect and store information that you enter on our website when ordering or subscribing to our newsletter. You may be asked to enter your name, email address, delivery address, phone number, credit card information, and other details to help you with your experience.
In addition, we use software tools that collect and measure information about the interaction that you have with our website, including page response times, length of visit, and page interactions.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information that you provide to us such as your name, delivery address and email address. Your personal information will be used for the specific reasons stated only.
Why do we collect this information?
We collect such Non-personal and Personal Information for the following purposes:
To provide you with services, such as material delivery.
To personalize your experience. This allows us to deliver the information and product offerings that will hopefully be the most interesting for you.
To provide our Users with ongoing customer assistance and technical support.
To improve our website. Your feedback helps us improve.
To facilitate an online purchase.
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?
Wix.com and Ecwid provide us with the online platform that allows us to have a website and online store, and your data may be stored through their data storage, databases and their general business applications. They store your data on secure servers behind a firewall.
All direct payments are facilitated by Square, which adheres to the standards set by the PCI Security Standards Council. This is a joint effort by brands like Visa, MasterCard, American Express and Discover. PCI requirements help ensure the secure handling of credit card information by our store and its service providers to keep data safe.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
We and our third-party service providers may use the following types of cookies: session-based (deleted as soon as you close your browser); persistent (remain on your computer when you have gone offline); essential cookies (necessary for our website to work as intended); functional cookies (enable enhanced functionality, like videos and live chat); analytic cookies (provide statistical information on site usage); targeting and advertising cookies (used to create profiles or personalize content that can enhance your experience).
It is possible to disable cookies through your device or browser settings but this may affect your ability to use our website. The method for disabling cookies may vary by device and browser but can usually be found in preferences or security settings.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org, or aboutcookies.org.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. In particular, we use the following third parties: Google Adwords and Analytics, Ecwid (online store), Wix (website), and Square (payment processing).
Third Party Links
We do not include or offer third-party products or services on our website. Our website does contain links to other websites (e.g., US Composting Council, YouTube) that are not under our control. Including these links does not imply our endorsement, and we are not responsible for the content of these outside services.
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
Phone: (703) 542-4540
13012 Hansen Farm Road
Manassas, VA 20109